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End-User License Agreement

Last updated: 2026-05-10

This End-User License Agreement (the "Agreement") governs use of the Carafelli HQ software application (the "Software") provided by Carafelli Productions, a d/b/a of David A Carafelli, Inc. ("Provider"). By accessing or using the Software, you ("User") agree to be bound by this Agreement.

1. License Grant

Provider grants User a limited, non-exclusive, non-transferable, revocable license to use the Software solely for User's authorized internal business operations as an employee, contractor, or principal of Carafelli Productions. The Software is licensed, not sold, and Provider retains all rights not expressly granted.

2. Restrictions

User may not, and may not permit any third party to:

3. Ownership

The Software, including all source code, design, trademarks, and documentation, is and remains the exclusive property of Provider. No title, ownership, or intellectual-property rights are transferred to User under this Agreement.

4. Third-Party Services

The Software integrates with third-party services including Intuit QuickBooks Online, Anthropic, Resend, Twilio (SMS delivery), and Open-Meteo. User's use of those services is governed by their respective terms; Provider is not responsible for the availability, accuracy, or behavior of those third-party services.

5. No Warranty

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Provider does not warrant that the Software will be uninterrupted, error-free, or free of harmful components.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO USER'S USE OF OR INABILITY TO USE THE SOFTWARE, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH LIABILITY IS ASSERTED.

7. Termination

This Agreement is effective until terminated. Provider may terminate User's access at any time and for any reason. Upon termination, User must immediately cease all use of the Software. Sections 3, 5, 6, and 8 survive termination.

8. Governing Law

This Agreement is governed by the laws of the State of Nevada, United States of America, without regard to its conflict-of-laws principles. Any dispute arising under this Agreement will be resolved exclusively in the state or federal courts located in Clark County, Nevada.

9. Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire agreement between User and Provider regarding the Software and supersedes all prior or contemporaneous understandings.

10. SMS Program Terms

Program name. Carafelli Productions Crew Scheduling Notifications.

Program description. Carafelli Productions sends text messages to the crew members and contractors it engages for video productions: availability requests, booking confirmations, call times, call sheets, day-of schedule changes, and invoice reminders. This is one-to-one, relationship-based operational messaging tied to a working engagement. We do not send marketing or promotional texts, and we do not buy, rent, sell, or share phone-number lists.

How recipients join. Crew and contractors opt in by checking a consent box — unchecked by default — on our crew-portal sign-up form, or by providing their mobile number directly when we engage them for production work. The consent wording is: “I agree to receive scheduling & logistics text messages from Carafelli Productions at my mobile number (availability, call times, day-of changes). Msg & data rates may apply; frequency varies. Reply STOP to opt out, HELP for help.” That form is reproduced publicly at /sms-optin.

Message frequency. Message frequency varies with production activity. Most recipients receive roughly 2–10 messages per month; crew working an active production day may receive more.

Cost. Message and data rates may apply. Carafelli Productions does not charge for these messages; your mobile carrier’s standard rates apply.

Opting out (STOP) and help (HELP). Reply STOP to any message to stop receiving texts — you will receive a single confirmation and no further messages. Reply START to re-subscribe. Reply HELP for help, or email dave@carafelliproductions.com.

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Messaging Policy for full program details.

Program support. dave@carafelliproductions.com

11. Contact

Questions about this Agreement: dave@carafelliproductions.com

漏 2026 Carafelli Productions 路 a d/b/a of David A Carafelli, Inc. 路 Las Vegas, Nevada 路 AboutTermsPrivacyMessagingdave@carafelliproductions.com